Request of Support

With the purpose of to rationalize support requests and to offer a better service to you, we qualified a new system of ticket. To all request of support, we assigned a number to him of unique ticket that can be used to track the progress and the answers in line.

This mechanism is much more efficient that a telephone call, since it makes possible to share the information between several operators or to scale the request when it is required.

The technical support via Ticket is available the 24 hours, the 7 days of the week, the 365 days of the year.

Also, if you wish to contact itself by telephone with our central office, you can Monday through Friday do it of 10:00 to 21:00 hours

 

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